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Published on: 15.04.2024 | updated on: 20.05.2024
The Apple iPad has become an everyday gadget for many, with people relying on them for both personal as well as professional tasks. However, like any electronic device, iPads are not immune to issues like cracked screen, failed battery, software glitches and hardware damage. No matter the type of damage, finding a reliable repair service can be challenging. This article will walk you through the process of using Apple iPad repair service, and how to find a trustworthy alternative, if your device is out of warranty.
The official Apple store is the first priority of users who have their iPads still covered under warranty. If you’re not sure about your device’s warranty, you can check it online and make an appointment with Apple store. However, if your iPad is not covered, you can have it repaired under AppleCare+ or you can also look for trustworthy repair stores like Simply Fixable; their partner stores have skilled technicians who are able to diagnose and fix any iPad related issue in competitive prices. DIY iPad repair is a great alternative to those having technical knowledge and right tools to fix their own device. However, it’s important to be cautious when repairing your device to avoid further damage.
Apple iPad repair stores address a range of iPad issues from cracked screens and faulty battery to software issues. Their skilled technicians repair your device to restore or enhance its functionality using only professional tools and authentic Apple parts.
Choosing between Apple’s official repair store or third-party repairs service depends on a couple of factors such as warranty coverage, model of your iPad, and repair costs. While Apple uses genuine parts in its repairs, without warranty, the costs maybe higher compared to other stores. On the other hand, choosing a reliable third-party repair services will give you same satisfaction in terms of repair quality but at reasonable costs.
It’s important to choose authorized repair centers to ensure your device performs well in the longer run. Here are some of the benefits of choosing authorized repair stores for your damaged iPad:
Technicians at authorized repair stores are expert in diagnosing and handling any iPad damage.
Repairs are performed to Apple's high standards using good quality parts.
Repairs at authorized centers do not void Apple’s warranty and, and they even offer their own warranty on each repair.
Repairs done through authoirzed repair stores are usually cheaper than the official Apple services.
Like all major manufacturers, Apple offers a standard one-year warranty on all its devices. During this period, any issue that arises due to manufacturing defects is fixed for free. Moreover, Apple also offers an extended warranty called AppleCare+, which further protects the device for one more year in addition to the standard 1-year warranty. This covers both manufacturing defects and accidental damages by the user, subject to a small fee.
Here are the different types of iPad repairs that Apple offers;
If the iPad's screen is cracked, shattered, or otherwise damaged, users can bring their device to an Apple Store or an Apple Authorized Service Provider to replace it. The screen replacement process typically involves removing the old screen assembly and installing a new, genuine Apple screen. This ensures that the replacement screen matches the original specifications and maintains the quality and functionality of the iPad.
iPad’s screen replacement service is not covered under the iPad's warranty unless the crack has happened due to a defect. But, you can get the screen replaced under AppleCare+ or for a fee.
Customers can check their iPad's coverage and schedule a screen replacement appointment through Apple.
Over time, the iPad's battery begins to lose capacity, leading to shorter battery life and less usage time between charges. If an iPad's battery is no longer charging as it should, users can take their device to an Apple Store or Apple Authorized Service Provider to replace it.
This service is also covered under the iPad's warranty if the battery has a manufacturing defect.
If you’ve AppleCare+ the battery can be replaced at no additional cost if your iPad holds less than 80% of its original capacity.
A damaged port significantly impacts the iPad's usability, as it causes the device to charge improperly or, in some cases, not charge at all. Apple will perform a charging port repair if an iPad's charging port is damaged, worn out, or not providing a secure connection.
Apple will fix the charging port for free if it is damaged due to a manufacturing defect.
Apple will also fix the charging port caused by accidental damage through AppleCare+ for a small fee.
Apple also provides glass repair services for iPads with cracked or damaged screens. This differs from a full-screen replacement, as the glass panel is repaired or replaced rather than the entire display assembly.
If the iPad's glass screen is the only damaged component, Apple technicians will only remove and replace the glass, leaving the rest of the display intact.
Glass repairs are generally covered under the warranty id the damage has caused due to a defect; however, for accidental damage, Apple will charge for a glass repair service under AppleCare+.
If your iPad has been exposed to water damage, you can take it to Apple. Their technicians will thoroughly inspect your device and perform any required repairs.
The water damage repair process may involve replacing internal components affected by liquid exposure, such as the logic board, connectors, etc.
Apple technicians follow strict protocols to safely disassemble, clean, and reassemble the iPad to restore functionality.
Water damage repairs are generally not covered under the standard iPad warranty, as liquid exposure is considered accidental damage. However, Apple may offer a water damage repair service for a fee, depending on the extent of the damage and the iPad model.
Here are the different types of iPad repair services that Apple offers;
Customers can easily visit their local Apple Store and have their devices evaluated by trained Apple technicians. This on-site repair option allows for same-day servicing, as the technicians can diagnose the problem, order any necessary replacement parts, and complete the repair work right at the store depending on the availability of parts and how busy the store is.
For iPad owners who cannot visit an Apple Store, the company also provides a mail-in repair service. Customers can contact Apple support, receive a prepaid shipping label, and send their iPads to an Apple repair center. The technicians at the repair facility will then assess the device, order any required parts, and complete the repair before shipping the iPad back to the customer.
Apple also offers an Express Replacement Service that immediately provides customers with a replacement iPad while they prepare to send their original device to Apple for repair or replacement. The Express Replacement Service is particularly beneficial for iPads with serious problems that render the device unusable for an extended period.
Here is how you can book an iPad repair with Apple;
Visit Apple Support Website: support.apple.com.
Select "iPad" and scroll to the “Service & Repair” section. Select either Service or Repair, and then select the exact issue.
Click on Continue.
You will be provided with different repair options. Select the one that best suits you and schedule an appointment.
Here is what you need to know about the flow of payment for repairs at Apple;
First, Apple will diagnose the issue with your iPad and provide an estimate of the repair cost. During this initial evaluation, no upfront payment is required.
Once Apple has completed the diagnosis and presented you with the estimated repair cost, you will need to authorize the repair and agree to the quoted price. Only after you have approved the repair will you be asked to make the actual payment.
Here are the pros and cons to consider before you opt to visit either the Apple store or the website;
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Whether Apple repairs or replaces your iPad depends on the following;
If the damage to an iPad is extensive or if a repair would be too costly compared to replacement, Apple may opt to replace the device.
Apple will repair the device if the issue is minor such as failed battery or cracked screen.
For out-of-warranty devices, Apple will only repair your device, for out-of-warranty devices subject to a fee.
The time it takes to get an iPad repaired through Apple's official repair stores can vary depending on the repair method and the complexity of the issue.
For in-store repairs at an Apple Store, customers can often have their iPad serviced and returned the same day depending on the severity of damage.
For mail-in repairs, where the iPad is shipped to an Apple repair center, the turnaround time is typically less than 5 business days but it can extend depending on the type of damage and availability of parts.
If Apple users wish to extend the standard warranty to one more year and reap the benefits of accidental damage protection, they can purchase AppleCare+;
It extends the standard warranty to up to 2 years.
Covers unlimited accidental damage incidents and provides 24/7 priority access to Apple's expert technical support.
The additional coverage gives iPad users peace of mind and helps avoid costly out-of-pocket repair expenses if their device is accidentally damaged.
The standard Apple warranty coverage for iPad repairs is 90 days. However, if the iPad repair was completed using the AppleCare+ extended warranty plan, the warranty coverage is extended to up to 2 years from the original iPad purchase date.
The cost to repair your iPad typically depends on the type and severity of damage, and the repair service provider. Following are the average costs to repair your iPad:
Service Provider |
Average Repair Cost |
Simply Fixable |
$131.75 |
Apple |
$224.96 |
If your iPad is new, and working fine except for a minor damage, it’s worth getting it repaired. However, if the cost of repair approaches or exceeds the price of purchasing a new iPad, it’s better to invest in a new device.
Consider the following factors when choosing a repair service provider for your iPad:
When choosing a repair service provider for your iPad, consider their reputation for quality work and customer service. Research reviews and ratings to ensure you select a provider with a solid track record.
Look for a repair service that employs trained, experienced technicians specializing in iPad repairs. This expertise ensures your device is properly diagnosed and repaired using the right techniques and genuine parts.
Inquire about the warranty coverage provided with the repair service. A reputable provider will offer a warranty on their work, giving you peace of mind and protection in case of any issues.
Always ask for turnaround time before committing to a repair service provider. Faster completion may be important if you need your iPad back in use quickly, but do not compromise on quality.
Consider your repair budget and compare quotes from different providers. While cost should not be the sole factor, it is essential to find a balance between quality and affordability.
Here are some tips to keep in mind;
Thoroughly review customer feedback to have a sense of the quality of service.
You should prefer repair centers that use industry-compliant parts and proper repair procedures.
Inquire about the training and expertise of the repair technicians.
Confirm the warranty on repairs offered by the repair provider.
Get quotes from multiple providers and compare quotes.
Here are some pros and cons to consider when deciding between DIY repair and professional repair service;
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For users who are worried about the credibility of the replacement parts while performing DIY, Apple offers a self-repair program. This program allows customers to purchase genuine Apple parts and tools to perform certain iPad repairs themselves.
When getting an iPad repaired, it's crucial to ensure the service provider uses genuine Apple components or industry-standaerd parts and tools and follows proper repair protocols. This guarantees the quality and longevity of the repair, preserving your iPad’s performance and safety.
It’s crucial to have only high-quality parts installed in your iPad to enhance its performance. The industry-standard Apple parts:
Ensures perfect compatibility with the iPad.
Maintains the device's durability and long-term functionality.
Prevents further damage by inferior replacement parts.
Upholds Apple's standards for quality and safety.
The best way to verify the authenticity of repair parts and services is to buy replacement parts from Apple. Even if you’re choosing a local repair store, make sure they use only industry-compliant parts and professional tools for repair.
Apple iPad repair services are a top priority when your iPad sustains a damage. However, if your iPad is no longer covered by warranty, you can find similar high-quality repair service in your area. But, always ensure to do your homework and stay alert to what you’re choosing. Take time to read through reviews, and assess the store’s reputation to have a clear idea of their services. Reputed stores like Simply Fixable offer transparent pricing and high-quality repair services with a 90-day warranty to ensure customer have a peace of mind when they get their iPad repaired through them. DIY iPad repair is also a great alternative to professional repair if your device is not under warranty, and you’re tight on budget. But before attempting a DIY iPad repair, go though the online guides and tutorials and only perform it if you’ve technical know-how.
Tech Writer | Photographer
LinkedIn: Madiha Khadim
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.
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