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Published on: 29.03.2024 | updated on: 02.04.2024
A broken iPhone charging port can affect your device's battery, as you’ll be unable to charge it. This issue can significantly impact your device’s usability, but the good news is it’s fixable. This article will guide you through the practical steps on how to use your iPhone with a broken charging port and how you can fix it, ensuring your device remains functional without interrupting the connection.
Dealing with a broken iPhone charging port can be a frustrating experience as it can hinder the charging process, impacting your daily online tasks. Some of the most common reasons why your iPhone charging port is broken include dust or debris stuck into the port, a loose connection, or exposure to water. You can easily fix your iPhone charging port at home by cleaning the dust with a soft cloth. However, if the issue is severe, such as a broken charging port, you may need a professional’s help.
Here are some of the reasons behind your broken iPhone charging port:
Wear and tear: Regular iPhone use over the years can wear down its components, including the charging port.
Dirt and debris: Over time, your iPhone’s charging port may collect dust or other small particles hindering the connection with the cable.
Water damage: Exposure to liquid can corrode the pins in the charging port or cause a short circuit, leading to charging issues.
Physical damage or pressure: Dropping your iPhone or applying pressure when plugging in the charging cable can damage the charging port.
Yes, a broken iPhone charging port can be fixed depending on how serious the issue is. Minor issues, such as dust or debris accumulation, can be fixed by cleaning the port gently with a soft cloth. Series issues such as physical damage, may need a complete charging port replacement.
A damaged charging port can drastically affect your user experience and may even render your device entirely useless. If you’re struggling with a damaged charging port, here is how you can identify the level of damage to resolve the issue.
Use a flashlight to look inside the port. If you see any debris, gently remove it using a non-metallic tool like a toothpick or a small, soft brush.
Look for visible signs of damage inside the port, such as bent or broken metal contacts.
The iPhone starts and stops charging when you move the cable.
The iPhone does not charge when the cable is connected.
If you're unsure about the damage level or how to proceed, the safest option is to get a diagnostic from Apple Support or an authorized repair service provider such as Simply Fixable.
If your charging port is broken, taking the following immediate steps can help prevent further damage. Here is what you should do;
Unplug the charging cable from your iPhone.
Look for debris inside the port and any other signs of damage, such as broken or bent pins.
If the pins look okay and dirt or debris is stuck inside, gently clean them with a plastic toothpick or a soft brush.
Back up your data to iCloud or any other storage to avoid losing it.
Get in touch with Apple and book an appointment to get the charging port fixed.
Without a functioning charging port, your iPhone is virtually useless, so yes, it is absolutely worth fixing the cracked charging port. However, there are certain things to keep in mind before you decide to fix the issue.
If the damage is minor, such as a few bent pins or some debris, it may be worth trying a DIY fix or basic repair. However, if the port is completely broken or the internal components are damaged, go for a replacement.
Get quotes for both repair and replacement costs. If the repair cost is significantly lower than replacing the entire device and your iPhone is still in good condition, repairing the port may be the more economical option.
If your iPhone is relatively new, it's worth getting the charging port repaired. However, if your device is older, replacement may be a better investment.
Check if your iPhone is still under warranty or if you have AppleCare+. If so, the charging port repair may be covered or discounted, making it a more attractive option than a replacement.
There are three ways you can fix a broken iPhone charging port;
Apple offers high-standard fitting and quality. Getting your device repaired by Apple ensures the best quality repair along with a warranty and complete peace of mind. The only downside is the higher costs of repair.
Third-party professional services such as Simply Fixable often offer more affordable charging port repair services than Apple with a quick turnaround time. They are a great option for users who want a credible repair option but at a reduced cost.
This is the best option for users who want to spare themselves both the cost and the hassle of waiting by performing the repair themselves at home. It is excellent for experienced users who prefer a hands-on experience but is not recommended for beginners or first-timers.
In cases where the damage is not too severe, the charging port can be easily repaired. Here is how you can assess whether the damage is repairable or not;
Closely examine the charging port for the extent of damage.
Check if the port is completely shattered or if there are just cracks/bent pins.
Look for any debris, lint, or corrosion inside the port.
Try charging the iPhone with different cables and chargers.
Check if the device charges intermittently or not at all.
iPhone 5 to 14 models share the same lighting port and may have readily available repair options. iPhone 15 or 4s below may have limited or expensive repair options.
Get quotes from Apple's Genius Bar or authorized repair centers.
Compare the repair cost to the price of a replacement iPhone (new or refurbished).
Factor in any applicable warranty coverage or insurance.
Whether you are on a budget or simply want to avoid the hassle of booking an appointment and then waiting to get the charging port fixed, you would be delighted to know that you can fix a broken iPhone charging port by yourself, too. Here is how;
Power off your iPhone to avoid any short circuits or damage.
Remove the screws next to the charging port using the P2 Pentalobe screwdriver.
Use a heat gun to soften the adhesive around the edge of the iPhone. This makes it easier to open without damaging the components inside.
Attach a suction cup to the bottom half of the front screen and carefully pull it to create a small gap between the screen and the frame.
Gently slide an opening pick into the gap to slice through the adhesive to avoid damaging the internal components.
Gently lift the screen from the bottom. Carefully work your way around the ribbon cables attached to the screen, as they may tear if stretched or pulled too hard.
Disconnect the battery.
After removing any necessary screws and components blocking the charging port, carefully remove the broken charging port.
Place the new charging port in the same position as the old one and tighten it with screws.
Carefully reattach the display and battery connectors.
Align the screen back onto the iPhone body and press gently around the edges.
Reinsert the screws next to the charging port.
Turn on your iPhone and test the new charging port.
The level of repair difficulty is quite subjective and depends vastly on;
Extent of damage
Your technical skills
Tools
Minor issues like debris or bent pins may be easier to fix, while a completely broken port or liquid damage could significantly increase the level of repair difficulty.
Planning to fix the problem yourself? Here are the tools and materials you require to fix the damaged charging port;
P2 Pentalobe Screwdriver
Y000 Screwdriver (Tri-point)
Suction Cup
Opening Picks
Spudger
Tweezers
Heat Gun
Replacement Charging Port
Adhesive Strips
Isopropyl Alcohol
Generally, for someone with basic repair experience, fixing a cracked charging port on an older iPhone model may take around 1-2 hours. However, for newer models or more extensive damage, the process could take 2-4 hours or even longer, especially if you encounter any complications or need to order replacement parts.
While DIY repairs can be cost-effective for minor issues and experienced individuals, seeking professional assistance from reputable service providers such as Simply Fixable or Apple can provide peace of mind and ensure a high-quality repair.
You should opt for professional repair for a cracked iPhone charging port in the following situations:
Lack of experience: If you have no prior experience with iPhone repairs or feel uncomfortable disassembling and reassembling the device, it's better to let professionals handle the repair.
Complex damage: If the charging port is severely damaged, professional repair is highly recommended, as such repairs require specialized tools and expertise.
Newer iPhone models: The latest iPhone models have more complex internal designs and components, making DIY repairs riskier and more challenging.
Time constraints: If you need your iPhone repaired quickly and can't afford the downtime for a DIY repair, professional services can usually complete the repair faster.
Warranty: If your iPhone is still under warranty or covered by AppleCare+, it's advisable to opt for an official Apple repair or an authorized service provider to avoid voiding the warranty.
Keep the following factors in mind when choosing a repair service to fix your iPhone;
One crucial factor to consider is the warranty offered by the repair service. If your iPhone is still under Apple's warranty or covered by AppleCare+, it's advisable to opt for an Apple Authorized Service Provider to ensure the repair doesn't void your existing coverage.
For out-of-warranty devices, look for reputable third-party services that provide their own warranty on parts and labor, typically ranging from 30 days to a year or more. A solid warranty can give you peace of mind and protect your investment in case any issues arise after the repair.
The expected turnaround time for the repair is another important consideration, especially if you heavily rely on your iPhone for personal or professional use. Apple Stores and authorized providers generally have faster turnaround times, with some offering same-day or express repair options. Third-party services may take longer, particularly if they need to order replacement parts or have a high volume of repairs.
Before choosing a repair service, take the time to read customer reviews and ratings. Pay close attention to feedback specifically related to charging port repairs on your iPhone model. Look for reviews that mention the quality of work, customer service experience, and the use of genuine Apple parts.
Typically, professional repair services can replace a broken iPhone charging port within 1-3 hours. However, the repair time may be delayed if there is a large influx of repairs or difficulty sourcing parts.
If you’re not able to fix a broken iPhone charging port yourself, it’s recommended to seek professional help. Here are the average charging port repair costs by Apple and Simply Fixable:
Cost |
Simply Fixable |
Apple |
Avg. iPhone broken chagring port repair cost |
$109.53 |
$453.23 |
If you have the technical know-how and the right tools, repairing an iPhone’s charging port yourself is a great, cost-effective solution. While you can save on labor costs, you still have to buy the charging port for your iPhone’s model, which can range between $20 and $100. Additionally, if you don’t have any professional–grade tools, you might need to invest in a repair kit that may cost anywhere between $10 and $40.
On average, it may cost you around $109.53 to get your broken charging port replaced by Simply Fixable with a 90-day warranty from the date of service. On the other hand, the average cost of replacing the charging port by Apple can be around $450.
Here is how you can estimate the repair costs for your iPhone;
Repair costs can vary significantly between iPhone models due to differences in parts and labor required. Identify your iPhone model to get accurate estimates.
If your iPhone is still under warranty or covered by AppleCare+, you might be eligible for a reduced repair cost or even a free repair. You can check your coverage by entering your iPhone’s serial number on Apple’s website.
Official Apple Repair: Visit Apple's official website or contact Apple Support for a quote on the repair cost.
Third-Party Repair Shops: Search for reputable third-party repair services, such as Simply Fixable, in your area and compare their quotes.
Here is how you can repair costs to iPhone value;
Look up the current resale value of your specific iPhone model in a similar condition to get an idea of the baseline for comparison.
If the repair cost is a significant fraction of the phone's current value, you might consider using the money to buy a new phone.
Sometimes, the decision isn’t purely financial. If the iPhone has sentimental value or if you plan to use it for a longer time, repairing it might make sense regardless of the cost.
Repairing the charging port can increase your iPhone’s lifespan by at least 2-3 years. Just make sure you get your device repaired by an authentic repair service that uses OEM or high-quality components.
Deciding whether to repair or replace a cracked iPhone charging port depends on the extent of the damage and the repair costs. In some cases, such as dust or debris stuck in the part, repairing it is possible, and it won’t cost a lot. However, in case of water or physical damage, repairing wouldn’t help restore the charging port functionality alone. A complete replacement might be a more feasible option.
The iPhone charging port may be fixed if debris or dirt is stuck inside it, but it cannot be repaired if it is physically damaged or malfunctioning. In that case, the only solution is to replace it entirely.
If the iPhone charging port malfunctions due to dirt or debris, the professionals can get rid of all the gunk and fix it, but for any other type of damage, there is not much you can do besides replacing it.
Here is what you can do to protect your iPhone charging port from damage;
Use original charging accessories.
Regularly clean the port to remove dust, lint, and debris.
Gently insert and remove the charging cable.
Keep your iPhone away from water or wet surfaces to prevent corrosion inside the charging port.
Avoid bending the cable at sharp angles near the connector.
Listed below are some common iPhone charging port problems;
Small particles of dust, lint, or debris can accumulate inside the charging port and prevent proper connection and charging.
The charging port consists of delicate pins that may become bent or damaged due to improper cable insertion or physical impact.
Exposure to moisture or liquids can cause corrosion within the charging port.
Over time, the charging port can become loose or detached from the logic board, causing intermittent or no charging at all.
Dropping or applying excessive force can result in cracks or physical damage to the charging port.
In rare cases, a manufacturing defect or hardware failure can cause the charging port to malfunction.
The iPhone 15's charging port may break due to mishandling.
Debris or lint accumulation can easily obstruct the charging port and cause it to malfunction.
Excessive force when inserting cables or drops can also damage the delicate components.
Physical impact or improper cable insertion can bend or break the internal pins.
The iPhone 14's charging port is also prone to damage from liquid exposure.
The iPhone 13's charging port issues often arise from wear and tear over time.
Frequent rough plugging and unplugging can loosen the port's connection to the logic board.
Debris buildup or bent pins due to rough handling can also cause damage.
The iPhone 12's charging port can break due to manufacturing defects or hardware failure.
Dropping or applying excessive force can crack the port or dislodge internal components.
Software glitches or iOS updates may also lead to charging port malfunctions.
A repair professional will tighten the port or replace it to restore the charging functionality.
You can use wireless charging or a charging case to charge your iPhone without a charger port.
The cost of repairing an iPhone charging port varies, but overall, it’s affordable, especially through local repair stores such as Simply Fixable.
Replacing a charging port can be challenging as it requires the right tools and expertise. It’s best to leave this to the repair professionals.
Yes, water can damage the charging port, causing corrosion and connectivity issues.
Clean your iPhone charging port gently with a toothpick or soft-bristle toothbrush and compressed air to remove debris.
Yes, a faulty charging port can interrupt the charging cycle and lead to a battery drain.
Test your charging port by trying different cables and chargers; if none of them works, the charging port may be damaged and need professional assistance.
A broken iPhone charging port can significantly disrupt your device's usability, but it's not the end of the road. With repair options such as Simply Fixable, you can restore your iPhone's charging functionality by repairing or replacing the charging port. Weigh down the repair costs and extent of the damage to your iPhone’s charging port to make an informed decision.
Tech Writer | Photographer
LinkedIn: Madiha Khadim
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.
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