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Published on: 02.04.2024 | updated on: 20.05.2024
iPhones, as sleek and strong as they look, are not immune to normal wear and tear or accidental damage. Whether it’s a cracked screen, damaged battery, or broken charging port, leaving any damage unfixed can affect the functionality of your device as well as the user experience. That’s where it becomes necessary to get an Apple repair service. In today’s world, where we rely on our smartphones for every task, having a reliable repair service to fix your damaged iPhone becomes a necessity. This article will walk you through everything you need to know about getting your damaged iPhone fixed, from the type of services offered and how you can find the right repair store.
Navigating through the repair options to fix your damaged iPhone can be challenging, especially if you don’t know anything about the repair stores and what options are available to you. Apple should be the first choice of repair if your iPhone is under warranty, as manufacturing defects or faults are covered without any cost. However, accidental damages, such as a broken screen or damaged battery or charging port, are not covered by Apple’s standard warranty, but you can purchase a separate plan, AppleCare+.
However, if your device is no longer covered under warranty, you may opt for third-party repair options. Choosing the right repair store can be a hassle, but with proper research, you can find reliable repair shops that provide services as good as Apple but at much lower costs.
Apple provides a vast range of repair services to provide users with a one-stop visit for all damages. Be it screen, battery, or something else, if you are facing an issue with your iPhone, you can easily schedule a visit to your nearby Apple store or a local repair store in your area and have the technicians take a look at it.
Official Apple repair services are a safer and more reliable option for getting your iPhone fixed, but at higher costs if your device is not covered under warranty. Third-party repair services don’t only have access to OEM Apple parts but also perform repairs at competitive rates. Both of the repair stores have employees who are certified technicians with years of experience and capabilities to work on any type of damage.
As expected, authorized repair centers guarantee OEM quality and excellent service. Authorized repair professionals correctly identify the problem and resolve it using original parts and precise equipment. Moreover, the best part about reaching out to an authorized repair center is that the repairs are not only covered by warranty but your standard iPhone warranty is also not damaged, unlike by third-party repairs.
Apple offers a one-year standard warranty on the iPhone and box accessories when you purchase it. If any of these items are damaged, Apple will fix it for free. Similarly, if you purchase the items separately, Apple's limited accessories warranty also applies. Apple also offers a 90-day guarantee on part replacements following the date of purchase.
Here are some of the iPhone repairs that Apple provides:
Apple will replace your old screen with a new, authentic one. Depending on the damage to your device, screen replacement can be of several types.
Your iPhone’s battery health will naturally decline as it is used. If your iPhone’s battery is draining fast or getting heated up, battery replacement is recommended. Apple offers battery replacement for better performance and increased device life.
iPhone’s charging port may face issues due to dust or debris buildup or any sort of physical/water damage. Apple can fix the charging port through repair or deep service.
Leaving your device unattended can make it vulnerable to water damage and severely harm it. The Apple repair center will fix your device by replacing the damaged parts and repairing the water seal.
Following are the several ways you can get your iPhone repaired by Apple repair centers
If you have extra time on your hands, you can schedule a visit to your nearest Apple store and take the device there yourself. While you’re at it, you can also explore other Apple devices on sale at the store.
If your schedule is tight and visiting a store is not possible, you can mail your device to Apple repair centers to get it fixed. They will identify the issue, resolve it for you, and send the device back to the address mentioned. This alternative is available if you live in a remote area and there are no Apple stores nearby.
You don’t necessarily have to wait for your device to be repaired. If your device is eligible for AppleCare+, Apple will send a replacement iPhone within 1-3 business days while Apple takes a look at your iPhone.
Booking a repair with Apple is quite easy. Simply follow the steps below:
You can begin by visiting the official website of Apple.
The website will show you several product options. Select iPhone, and proceed further.
Select the problem your device is facing and select it to resolve it.
Upon selecting the categorized damage, you’ll be taken to a further description of the mentioned defect.
Finally, schedule your visit by selecting the time and location.
Here is what you need to know;
No charges will be taken if your iPhone is repaired under warranty.
In-store repairs, however, you are required to pay once the device is handed over to you.
The payment for mail-in repairs depends upon the damage your device has undergone.
Major damages might require an advance online payment to get the device fixed.
Here are the pros and cons of going to the Apple store versus the website;
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Apple generally repairs your device depending upon the severity of the damage until and unless there is a software error. In that case, they replace your device.
The time duration for your device to get repaired depends upon the damage that has occurred, easy to fix issues like screen or battery replacement can be accomplished within 24 Hours. Other repairs involving software errors might take up to 3-5 business days, whereas mail-in repairs can take 10+ days to complete.
In addition to the standard warranty, users can also buy AppleCare+, which provides additional warranty coverage. You can buy AppleCare+ within 90 days of your purchase to enjoy a warranty that covers hardware damages, accidental damages, technical support, replacement services, and much more.
In most cases, the standard repair warranty lasts for 90 days but it is suggested to consult the Apple Store where you got your device fixed so that they can guide you about the exact timespan.
The cost to repair your damaged iPhone may vary significantly depending on factors such as the type of damage, your iPhone model, and, most importantly, the type of repair service that you choose. Here are the average repair costs to fix your iPhone:
Simply Fixable |
Apple |
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Repair warranty |
90 days minimum |
90 dates from the date of service |
Avg iPhone repair cost |
$137.41 |
$261.85 |
Deciding to repair your iPhone or buy a new model can be a daunting task. Repair costs can be high, especially if your device is out of warranty and it’s difficult to let go of the iPhone that you’re used to. Yet, buying a new device with cutting-edge features can be tempting. However, it’s not just about the looks or features; the main deciding factor between repair or upgrading is the associated costs.
If your current iPhone is old and cannot sustain any more damage, it’s worth spending money on a new device. However, if your iPhone is fairly new and has sustained minor damage, such as cracks on the screen, it can be covered at reasonable costs or might be covered under the warranty if the damage is due to a manufacturing fault.
It’s very important to choose the right repair service provider for your device. Here are some factors that you should consider while choosing the right repair service provider for your device:
It's good to consult reputed repair service providers because they offer great expertise and professionalism. It is very convenient to find highly reputed service providers due to their good marketing, but they may be quite heavy on the budget.
Always consider the expertise of the repair services before handing in your device. It will save you time, and your device will be as good as a new one.
While getting your device fixed, ask about the warranty they offer. Good service providers usually offer a post-repair warranty of at least 90 days.
Quality service providers don’t make you wait too long. They resolve the issue quickly and effortlessly. Always ask about the turnaround time so you know exactly how long you will be unable to use your device.
Depending on your budget and the extent of damage, you may have several repair service options available. However, go for the ones that tend to be under your budget, and remember, if it is too good to be true, it is probably not worth it.
Following are some tips to look upon while finding reliable repair centers or technicians:
The first thing to consider is the quality of service; hence, make sure you consult certified repair service centers.
It’s better to talk to your friends or family and ask for their recommendations.
Before visiting a store, you should read the reviews provided by former customers on different social media platforms.
If your budget is tight, you can look for several options and compare their charges.
The most reliable repair centers provide satisfactory warranties.
You can perform a DIY repair, but professional repair services are always recommended. Here is why;
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DIY Repairs are doable, but they involve several risk factors that you should keep in mind;
Attempting a DIY repair might increase the chance of your device getting harmed.
DIY voids the warranty coverage provided by the repair service centers.
If the DIY attempt fails, recovering the device will not be easy.
In 2022, Apple launched its “Self Service Repair Store,” which provides the necessary parts and tools that are required to perform a repair process. You can further proceed by going through the instructions present on Apple’s official website.
You can certify the quality and authenticity of iPhone repair services by selecting certified service providers with positive online testimonials, professionalism, and expertise. While getting your iPhone repaired, keep the warranty coverage in mind.
Genuine Apple parts play a great role in your device's functionality. You should only prefer original components, as they are compatible with your device and ensure smooth performance. Using third-party or refurbished parts might temporarily repair the device but may void the warranty and result in future problems.
Original Apple parts come with a serial number, but so do counterfeit parts, hence making the verification process quite difficult. The easiest way to verify the authenticity of repair parts and services is to get them from an official Apple store
Identify the original parts by the details that include a polished finish and display of Apple’s logo, you can also request them to provide official documents of your purchase.
Yes, Apple can refuse to repair if the device is severely damaged and beyond repair.
Apple may replace a faulty iPhone if it's under warranty or AppleCare+ and can't be repaired.
You can buy AppleCare+ within 60 days of your iPhone purchase.
Apple does not charge a diagnostic fee for devices under warranty or with AppleCare+.
Unauthorized modifications, repairs, or damage from accidents can void the Apple warranty.
Yes, someone else can pick up your repair at an Apple Store if you provide them with the repair confirmation and ID.
In this article, we discussed the different repair service options you can choose to fix various types of damages. The two reliable options are Apple, where you can get your device repaired with a guarantee that only original parts will be used but it may incur high costs if not covered under warranty. Another repair option is Simply Fixable, which connects you with trustworthy repair stores across the United States. These repair stores are chosen for their past performance, years of experience, availability of parts and tools, and, most importantly, affordability and post-repair warranty.
No matter how damaged your iPhone is, it’s important to choose only reliable and high-quality repair stores to not only restore your device’s functionality but also to increase its lifespan. A reliable repair where they use only high-quality parts ensures that your device can last another 2 to 4 years without any issues.
Tech Writer | Photographer
LinkedIn: Madiha Khadim
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.
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