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Published on: 07.04.2024 | updated on: 20.05.2024
AppleCare is an extended warranty that provides added comfort to users without their standard warranty coverage or whose devices have sustained accidental damage. This protection plan covers your device for an extra two years and offers repairs for different types of damages, including accidental damage, for a small fee. However, there is a one-time fee involved that might not sit well with some users who have already spent a lot of money on purchasing their devices. In this article, we’ll explain more about AppleCare+, what it offers, and whether it’s a suitable investment to secure your Apple device. We’ll also talk about third-party insurance plans that provide the same level of protection for your gadgets.
Whether to invest in AppleCare or not depends on several factors, such as your current warranty, the age of your device, and the associated costs. For iPhone users, AppleCare+ extends coverage for accidental damage and provides a cost-effective solution for repairs, making it an appealing option for Apple users. This protection plan covers not only iPhones but also a range of other Apple devices, but there are certain limitations. For accidental damages, users have to pay a small fee to get their device repaired under AppleCare+.
In addition to the typical one-year standard warranty that Apple offers on all its new devices, AppleCare is an extended warranty program that provides additional coverage and support for two years for its products. It is a must-have for someone who uses their device rather roughly or wishes to enjoy their device carefree.
It offers;
Hardware repair coverage for manufacturing defects
Accidental damage protection
Unlimited technical support from Apple experts
With AppleCare, users can easily get their devices repaired or replaced at an Apple Store for free or at a discounted rate. Some of the most common services include coverage for;
Batteries
Displays
Hardware components
Software support
Setup, troubleshooting, and guidance on Apple devices
This extended warranty program provides peace of mind and ensures that users can enjoy their Apple products for a longer period without worrying about unexpected repair costs or technical issues.
Apple has a diverse portfolio of products, with AppleCare catering to the following devices;
iPhone
iPad
Apple Watch
Mac
Apple Vision Pro
Apple Display
Headphones
Apple TV
HomePod
Apple primarily offers both AppleCare+ and AppleCare+ with theft and loss protection for different devices across its portfolio, with prices ranging from as little as $15 for 2 years for HomePod to as high as $499 for Apple Vision Pro.
Users can either pay for the entire 2 years or pay a monthly fee. Regardless, Apple users paying for AppleCare get;
24/7 access to technical support (on priority)
Certified Apple service
Accidental damage protection and theft loss (varies by device)
Coverage of battery service
While AppleCare offers comprehensive coverage, it does come with certain limitations. Accidental damage is typically subject to service fees, and there are limits on the number of accidental damage claims allowed during the coverage period. Additionally, AppleCare+ with theft and loss does cover device loss or theft but only up to twice in 12 months, provided that Find My was enabled while the device was lost.
Here are the different ways you can be sure whether you have purchased AppleCare or not;
Go to Apple's Check Coverage website
Enter your device's serial number
The website will display your device's warranty status, including whether you have AppleCare or not.
For iPhone, iPad, or iPod touch: Go to Settings > General > About and look for the "AppleCare+" section.
For Mac: Click the Apple menu > About This Mac, then click "Service" to see if AppleCare is listed.
Look for an AppleCare plan or AppleCare+ on your original receipt or invoice when you purchased the device.
As a last resort, get in touch with Apple and inquire about AppleCare coverage status.
AppleCare coverage is usually paid for on a monthly or an annual basis. If your AppleCare coverage is ending, you might want to renew it to keep enjoying the perks and benefits of AppleCare.
You should purchase the new coverage within 30 days after your original coverage ends. To do so, simply go to Settings > General > About on your device, then tap on the option indicating AppleCare+ Coverage Available and follow the on-screen instructions.
AppleCare is essentially the standard warranty that comes with Apple products. This coverage is included with the purchase of your device and doesn't cost extra. It mainly covers manufacturing defects and hardware failures, not including accidental damage. Here is what to expect from AppleCare;
One year of hardware repair coverage
90 days of technical support
AppleCare+, on the other hand, is a paid service that extends the warranty and support for your device. It offers everything included in AppleCare, plus additional benefits such as;
Coverage for two incidents of accidental damage every 12 months (subject to service fees).
It also offers 24/7 priority access to Apple technical support, battery service coverage, and more.
If you are still confused about the difference between AppleCare and AppleCare+, look at it this way: When you buy a brand-new Apple device, it comes with a one-year standard warranty, including 90 days of complimentary hardware and software support, regardless of whether you have purchased AppleCare+.
During these 90 days, you can purchase AppleCare+, which provides extra support and coverage while also extending your warranty by an additional year for a total of two years (including one year of standard warranty).
If you have just purchased a new iPhone, here is what you can expect from AppleCare+ to cover;
AppleCare+ acts as a safety layer, protecting your device against hardware issues that may arise due to manufacturing defects or other flaws in materials. Whether it's a faulty battery that drains too quickly, a display with dead pixels, or a malfunctioning camera, AppleCare+ has you covered. With AppleCare+, you can breathe easy knowing that any hardware-related problems will be addressed on a priority basis by Apple's skilled technicians.
This is one of AppleCare+'s best benefits. It covers accidental damage caused by drops, spills, and other unintentional incidents. For example, if you drop your iPhone and crack the screen, AppleCare+ will cover the cost of repairing or replacing the screen (minus the service fee). This way, AppleCare helps minimize the financial impact of accidents that may and can happen.
Since batteries degrade naturally, you will notice your iPhone begins performing drastically less efficiently as the battery drops below 80% of its original capacity. Once the battery's capacity drops below 80%, you can apply for AppleCare+ battery coverage, and Apple will replace the battery for free.
Tech can be tricky, and Apple's software is no exception. With AppleCare+ by your side, if you are facing any technical issues with iOS or MacOS, AppleCare+ will grant you priority access to Apple's skilled support team, who will patiently guide you through any software-related issues.
Time is precious, and with AppleCare+, you'll never have to waste it waiting in endless queues. This service ensures you receive prioritized attention from Apple's support channels, be it through phone, chat, or in-person at the Genius Bar. Your concerns will be addressed urgently, allowing you to get back to enjoying your device without delays.
AppleCare+ offers the best flexibility when it comes to getting your device repaired. If you prefer the comfort of your own home, simply mail your device, and Apple will handle the rest. Alternatively, you can also carry it to an Apple Store or an authorized service provider, where skilled technicians will diagnose the problem with your Apple device.
As the saying goes, precaution is always better than cure, and when it comes to protecting an iPhone that you have spent hundreds of dollars on, even thousands of dollars, on the latest and greatest, investing in AppleCare+ can be a wise decision.
Listed below are some benefits of AppleCare+ that are too good to miss out on;
investing in AppleCare+ provides you with the ultimate peace of mind when it comes to protecting your expensive Apple device. With AppleCare+ coverage, you can freely enjoy your device because you are assured that if something happens, you are secure. Whether it's an accidental drop, loss, or simply a hardware issue, AppleCare+ allows you to enjoy your device’s capabilities without constant worry.
While AppleCare+ may seem like an additional expense upfront, it can potentially save you a significant amount of money on costly repairs down the line. Certified Apple repairs are not cheap and can easily set you back hundreds of dollars, depending on how damaged your device is. But with AppleCare+ coverage, you do not have to pay such high costs; you simply pay for a reasonable service charge.
AppleCare+ also buys you a spot on top of the list when it comes to priority and customer support. Whether you choose to reach out via phone, chat, or in person at the Genius Bar, entertaining you will always be the top priority. Moreover, if you hand in your phone for repair, your device will be fixed and returned to you faster than other Apple devices.
While AppleCare+ primarily focuses on accidental damage and hardware repairs, it also offers an optional coverage plan that protects you against theft or loss. With this added layer of protection, you can truly feel at ease using your device, knowing that even if your device gets stolen or misplaced, you won’t have to burn a hole in your pockets again for a new one (terms and conditions apply).
Perhaps the most important aspect of AppleCare+ is the convenience it offers. AppleCare+ effectively removes the need to browse and risk damaging your device through third-party repairs. The extended warranty is Apple’s testament of excellent customer service by saving its users the stress and the risk of third-party repairs by providing a one-stop shop for all types of repairs and protective coverage.
Another excellent advantage of AppleCare+ is that you get global repair coverage. So, in case you end up getting your device damaged or wish to avail of any of Apple’s AppleCare+ services while traveling, you can do so. Simply take your Apple device to an authorized store, and you will be entertained.
Last but not least, AppleCare+ not only boosts your peace of mind but also boosts the resale value of your Apple device. With AppleCare+ at hand, you have a reason to ask for a premium on your device, as the coverage demonstrates that the device has been well-maintained and is protected against unforeseen circumstances.
Surely, AppleCare+ is a great offering for users to protect their Apple devices from damage but at such a high price point, users might consider not paying for the “what if” factor in favor of being more cautious and careful while handling the device.
Anyway, before deciding to forego such a well-rounded service, it is important to look at the cost from a different perspective.
The upfront cost of AppleCare+ may seem substantial, but it's essential to weigh it against the potential savings for a better understanding.
The cost of replacing a cracked iPhone screen or repairing a hardware issue can easily surpass the price of AppleCare+.
By investing in AppleCare+, you effectively reduce your maximum repair costs to a meager fee, potentially saving you hundreds of dollars in the long run.
Paying for repairs and support services out of pocket can quickly become a financial burden, especially if you encounter multiple issues during the coverage period.
AppleCare+ helps you save money by letting you pay a set fee upfront instead of facing unexpected and high costs later.
Additionally, AppleCare+ buys you priority technical support, which saves you time and frustration when technical problems occur.
If you're someone who is particularly careful with their devices and rarely encounters issues, you may find it hard to justify paying the upfront cost of AppleCare+.
However, if you drop your phone often or use it in an environment where it can be damaged quickly and badly, AppleCare+ is a must-have to protect not only your device but also your finances in the context of repairs.
Most Apple devices come with a one-year limited warranty that covers manufacturing faults and defects, but that’s about it. This warranty does not protect against accidental damage or provide access to technical support beyond 90 days. .
Before you buy the plan, consider the value of the device you are buying it for. Buying it for the latest iPhone 15 Pro Max makes sense as the cost of AppleCare+ heavily outweighs the cost of repairing these devices. For older models, however, not so much.
If you use your device in a high-risk environment, like outdoors or near water, it’s nicer to protect your phone with AppleCare+. However, if you are the type to always use the best protective case and screen protector, you don’t have much to worry about damaging your device. Instead, you should make your decision based on how much value you place in Apple’s technical support.
The decision to buy AppleCare+ mostly comes down to personal preferences. Some individuals prioritize peace of mind and convenience over the cost. So, if the thought of dealing with unexpected repair costs or technical issues stresses you out, you should get an AppleCare+.
While AppleCare+ provides a comprehensive solution from Apple, it's worth considering third-party repair options as well, such as Simply Fixable, which offers more affordable services without compromising on quality.
Listed below are different ways on how to cancel AppleCare+ coverage;
Go to Settings > General > About > Coverage > Tap on Device > Manage Plan > Tap AppleCare+ subscription under Active > Tape Cancel Subscription.
You can also cancel your subscription by going to the Apple ID menu in Settings. Click on Subscriptions, navigate to the AppleCare+ subscription, and cancel it.
Remember, if you cancel your AppleCare plan, whether paid upfront or monthly, you will not be able to purchase AppleCare for that device again.
Alternatives to AppleCare
If you don’t wish to spend on AppleCare, you can choose from a few third-party insurance companies.
SquareTrade offers a flexible repair insurance plan that covers damages such as cracked screen, liquid damage, battery failure, touchscreen failure, speaker/audio failure, and charging port failure. It covers any type of smartphone as long as it’s in good working condition. Their single plan starts from as low as $8.99 per month.
Assurant device care plans cover common types of phone damages, such as cracked screen, battery replacement, button, and charging port repair. Their protection plan starts from $8 a month. Most of their repairs are performed on the same day, depending on the availability of parts.
Yes. iPhones are prone to accidental damage, and having an extended protection plan will help lower the repair costs and restore your device’s functionality using Apple-certified parts.
Yes. Having a protection plan for your iPad will ensure your device will be covered in case of any damages that are not covered under your standard warranty.
Yes. It’s definitely worth having an AppleCare plan for your MacBook as these devices can sustain damage with time, leaving you with no option but to rely on expensive out-of-pocket repairs.
Yes. Investing in AppleCare can save you on potential repairs, especially for expensive Apple Watch models.
If your iPhone is already covered under AppleCare, you don’t need another plan to cover your AirPods since they are not expensive devices. It’s batter to invest in a new pair if your current AirPods start to create issues.
Yes, especially if you are using expensive Apple devices such as MacBook or iPad.
In the end, whether AppleCare is the right choice for you or not comes down to your preference and budget. If you use your device roughly and risk getting it damaged, then you may need some sort of protection against accidental damages that are not usually covered by a standard warranty. But before you decide, weigh down the benefits that you could avail of the protection plan, the repair costs you’ve to pay in addition to the annual membership cost, and your budget. Comparing the benefits and doing a cost analysis of AppleCare+ with other third-party protection plans will help you navigate the repair process easily and make an informed decision.
Tech Writer | Photographer
LinkedIn: Madiha Khadim
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.
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